Get back the little things that pain has taken away

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Resources & Tools

Whether you are a considering Boston Scientific Spinal Cord Stimulator (SCS), are in the process of getting it, or are already in the Boston Scientific family, below you will find valuable information, resources, tools, and helpful tips — all designed to provide you with important facts and insights. Our hope is that this guidance will help you feel informed and prepared at each step.

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Just starting?

Resources for learning about Boston Scientific SCS and/or those in the process of getting it.

Already a Boston Scientific patient?

Resources for existing Boston Scientific patients.

Just Starting?

Resources for those learning about Boston Scientific SCS

Videos

  • The science of SCS — How SCS works

Tools & FAQs

What to expect FAQs »

Compare Boston Scientific SCS to other SCS systems »

Evaluate Your Pain tool »

Race Against Pain

Learn about the experiences of others with chronic pain. Share your own stories. Join in a chat. Make new friends. Go »

patient Care

866.360.4747

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Find a Pain Management Specialist

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Contact a Patient Ambassador

The Patient Ambassador Program lets you connect with people who have chronic pain and use a Boston Scientific SCS System to treat it.

More info

Free Patient DVD & Brochure

Order an in-depth info kit on SCS and our SCS Systems. Simply fill out the form and we will mail the kit to you.

Order form Download

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Already a Boston Scientific Patient?

Resources for those using a Boston Scientific SCS System

Videos

  • Charging your battery

Product supplies

Need supplies for your Boston Scientific SCS system externals such as charging system, remote cover, patient programmer, adhesive patches? Our trained Patient Care Representatives are here 24/7 to provide you the assistance with any replacement part order(s) and related supplies and accessories. Call toll-free: 1.866.360.4747

Our Patient Care representatives will help you get the supplies you need as quickly and efficiently as possible. Or you can also coordinate coverage of replacement supplies through your health insurance, Medicare, Medicaid, or Workers' Compensation plan.

Product warranties

Our SCS System Implantable Pulse Generators have a five-year warranty when certain conditions are met. Boston Scientific SCS System Remote Control and Charging System carry a one-year warranty when certain conditions are met. For more detailed information about the warranty on your Boston Scientific System components, please click here »

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Extended service agreement

Boston Scientific offers an Extended Service Agreement to continue the one-year warranty for your Boston Scientific SCS System Charging System and Remote Control if these devices become inoperable due to normal wear and tear or require additional service. Boston Scientific SCS System patients will receive a letter for participation in the Extended Service Agreement 60 days prior to the expiration of the manufacturer's warranty. The Extended Service Agreement is optional, and the terms of the Agreement will be based on your anticipated needs and past replacement experiences. If you are interested in the Extended Service Agreement, please contact Patient Care for additional information.

Some health plans cover prosthetic replacement for the Remote Control (billing code L8681) and Charging System (billing code L8689), but may have limits on how frequently they allow for ordering replacements. Check your health plan if you have questions regarding coverage and replacement of these items. Based on your discussions with your health plan provider, you may need to assess how the out-of-pocket costs for replacement of your SCS external components compare with purchasing the Extended Service Agreement.

Get a free remote cover

Have a Boston Scientific SCS System? Call us today, fill out our survey, and eligible patients will get a protective silicone Boston Scientific wireless remote cover. Available in a variety of colors.

Call toll-free: 1.866.360.4747

Free Cover

For Medicare recipients

Medicare requires that the following disclosure be provided to you for your consideration. The term "insurance" in the following disclosure refers to Boston Scientific service contract.

Important notice to persons on Medicare

This insurance duplicates some Medicare benefits
this is not Medicare Supplemental Insurance

This insurance provides limited benefits, if you meet the policy conditions, for expenses relating to the specific services listed in the policy. It does not pay your Medicare deductibles or coinsurance and is not a substitute for Medicare Supplemental Insurance.

This insurance duplicates Medicare benefits when any of the services covered by the policy are also covered by Medicare. Medicare pays extensive benefits for medically necessary services regardless of reason you need them. These include hospitalization, physician services, and other approved items and services.

Before you buy this insurance

  • Check the coverage in all health insurance policies you currently have.
  • For more information about Medicare and Medicare Supplemental Insurance, review the Guide to Health Insurance for People with Medicare, available from the insurance company.
  • For help in understanding your health insurance, contact your state insurance department or state senior insurance counseling program.

DISCLAIMER: Reimbursement information provided by Boston Scientific Corporation is gathered from third-party sources and is presented for illustrative purposes only. This information does not constitute reimbursement or legal advice. Boston Scientific Corporation makes no representation or warranty regarding this information or its completeness, accuracy, timeliness, or applicability with a particular patient. Boston Scientific Corporation specifically disclaims liability or responsibility for the results or consequences of any actions taken in reliance on information in this document. Boston Scientific Corporation encourages providers to submit accurate and appropriate claims for services. Laws, regulations and payer policies concerning reimbursement are complex and change frequently. Providers are responsible for making appropriate decisions relating to coding and reimbursement submissions. Accordingly, Boston Scientific Corporation recommends that you consult with your payers, reimbursement specialist and/or legal counsel regarding coding, coverage and reimbursement matters.

Get back the little things that pain has taken away